FAQ

Cruise ultra-focused craft beverages allow us to focus on the benefits that are required to meet your needs throughout their entire day.  From starting the day right, to that early morning workout, mid-day boost or relaxing at the end of a stressful day, Cruise has you covered.

Last Modified: July 29, 2020

How do I cancel recurring payments?

Log-in to your Cruise account and you will see a Subscriptions tab. Within the tab you can request a cancellation. You will need to cancel subscriptions prior to the scheduled order date. Once the order date is reached and items are shipped, you can not be refunded without returning the product.

How often will I be billed for recurring payments?

We will bill your credit card directly.

Where are you storing my credit card information?

Your credit card information is stored securely via Square. Cruise Beverage/Serona does not hold credit cards outside of Square’s secure platform.

How long does it take for me to receive my order?

We’ve partnered with UPS to get your products to you in an affordable, fast, and reliable manner. 

Who is Serona, LLC.?

Serona, LLC. is the parent company of Cruise Beverage. When payment is processed you will see the company Serona, LLC. as a line item on your statement.

Will you keep my credit card information on file?

Yes, we save your credit card information. Only for the purposes of allowing an ease of reordering. We take privacy concerns seriously and will never share your credit card information outside of our payment processor.

Please read our Privacy Policy for more details.

Do you charge sales tax?

We generally apply sales tax. This will vary based on shipping destination.

Do you ship outside the United States?

We currently only ship in the United States. For any type of special order please contact support@drinkcruise.com.

What is CBD?

CBD (cannabidiol) is one of over 85 cannabis compounds found in industrial hemp that provides significant benefits impacting physical and mental wellness.*  The fact that CBD is non-psychoactive makes CBD an appealing option for anyone looking for relief without disconcerting feelings of tiredness or fogginess. CBD activates the endocannabinoid system which has been scientifically found to contribute to regulatory functions in the body.

Why does CBD work?

Our bodies have a network of neuron receptors called the endocannabinoid system, which helps regulate many physical processes. CBD and cannabinoids fit into these receptors and take action in the nervous system to provide relief and calm.

Will I get “high”?

No, CBD is non-psychoactive. This means there will be no effect on your mind or mental processes.

What  is “Broad Spectrum”?

Broad Spectrum hemp extract contains all nutrients found in the hemp plant including a variety of essential vitamins, minerals, fatty acids, protein, chlorophyll, terpenes, and flavonoids while being regulatory compliant –less than 0.3% THC.

Where does it come from?

We have partnered with SorSe, the leading developer of nano-emulsion CBD, to give our clients the highest quality CBD on the market.  All our CBD batches come with a Certificate of Analysis  (COA) and each production run has a QR Code on the bottle, referencing the COA for that production batch.

For customer support relating to our products or an order, contact us at: support@drinkcruise.com or call 833-4CBDLUV (833-422-3588)

All other feedback, comments, requests for technical support and other communications relating to the Website should be directed to: support@drinkcruise.com

Cruise Beverage Nitro CBD

functional  • • •  nitro infused  • • •  natural

Address

chicago, il

Phone

833-4cbd-luv

IMPORTANT

The products made available for sale on the Website are not for use by or sale to persons under the age of 18. Any offer for sale of products made on or through this Website is void where prohibited under applicable law. The products should not be used if you are pregnant or nursing. Consult with a physician before use if you have a serious medical condition or use prescription medications.  These statements have not been evaluated by the FDA. The products are not intended to diagnose, treat, cure or prevent any disease. These products contain less than 0.3% THC.

2020 Cruise Beverage